Organisation that matches the future needs of Tetra Pak
Doing business should be easy. Hence we have updated our organisation at BillerudKorsnäs to better align with Tetra Pak’s new clusters.
The re-organisation is a natural step in our strategy to consciously build and improve our strategic long-term partnership with our largest customer.
“To remain a strong strategic partner to Tetra Pak we need to constantly develop our ability to add value”, says Håkan Pettersson, Business Director for Team Tetra Pak at BillerudKorsnäs.
To drive and deliver on the Common Agenda – our joint strategy developed together with Tetra Pak – BillerudKorsnäs is regularly reviewing its organisational set-up to match the future needs of Tetra Pak and in turn their customers'.
“This time we are aligning with Tetra Pak’s new cluster organisation by appointing four Cluster Key Account Managers with responsibility for a core team supporting the individual clusters”, says Håkan Pettersson.
To make it even easier to reach the right person and create clarity, BillerudKorsnäs has also appointed Technical Service persons responsible for each cluster. They will be the main persons for the clusters to contact for issues or questions outside the normal claim and complaint process. The normal claim and complaint process will as previously be handled by our Mill Technical Service Managers.
Our new organisation has been in place since September 1st 2019.
We are convinced that these changes will drive better insights into challenges and opportunities in the different markets and clusters, and that they will make us a more proactive business partner adding value to your operations. And of course, make us even more easy-to-do business with.
This is internal info for Tetra Pak only.